This course is designed and developed for those who wants to learn how does ecommerce work, the related terminologies and domain specific knowledge. In this course I have covered all the modules necessary to build an ecommerce site. I have used salesforce commerce cloud as the ecommerce product to show different demos. However, the concept remains same for any ecommerce product like HCL commerce, SAP commerce or Adobe commerce.

In this course, the following modules are covered but not limited to below topics only:

1.  Ecommerce & Types - Explaining different ecommerce business models, revenue models , salesforce commerce cloud architecture, Difference between organization,  sites & storefront 

2. Catalog Modules - Covered different topics Catalog types, categories, Products & types, Attributes, Prices etc

3. Member Module - User, group, Permissions set, Roles etc

4. Marketing Module - Static content, Dynamic content, Dynamic pages, Search engine -SEO, Personalization etc.

5.  Order Module -  Covered in detail order flows, end to end order flows, Payment, shipping, taxes, Inventory, fulfillment & Promotions etc

6. Miscellaneous -   Covered topics like how to do data import / export , Moving data from one environment to another, Doing repetitive tasks,  Performance topics & finally localizations.

 

Other than the above modules/ topics in each module, there are hands-on demo to cover the topics in practice. Not necessary to have access to salesforce commerce cloud sandbox but if you have it then you can practice along.

 

After finishing this course, I can assure you will have a good functional understanding of ecommerce domain and mainly for business analysts, Merchandisers you can start working on the functional side like creating products, creating contents & managing orders or even designing functional solution with your implementation partners.

 

What you’ll learn

• Are you thinking to learn ecommerce fundamentals? Post completion, you will be able to understand ecommerce terminologies & fundamentals
• Do you want to acquire ecommerce domain knowledge or maybe switching to ecommerce now?
• In this course you will learn end to end ecommerce flows and impacts including upstream systems like PIM & downstream system like OMS or ERP(SAP)
• Also, this course will teach you all the different modules in an ecommerce platform by using salesforce commerce cloud but not limited to it.
• We will be covering ecommerce architectures, modules, demos on all the modules and various tools.
• This course will enable you to decide your career path in ecommerce domain.
• Some modules covered in this course are - Catalog, Order, Member / User management, Marketing etc

Are there any course requirements or prerequisites?

• This course requires no knowledge of programming languages.
• Anyone can take this course and build the foundation to start his/her journey in specialized field of ecommerce development, product management, merchandising, content management , operations etc. However, if you have salesforce commerce cloud sandbox access then it's better to do hands-on together otherwise you can simply follow the demos.

Who this course is for:

• If you are working as a developer on any other ecommerce product or technology and want to learn salesforce commerce cloud, then this course is for you.
• If you working in some domain and want to switch to ecommerce then this course is for you .
• If you are a project manager or product owner or business analyst and want to work on ecommerce projects, then this course is for you.